Jacky’s Business Solutions renews ISO 10002 certification for Customer Complaint and Complaint Management

Jacky’s Business Solutions’ ISO 10002 certificate for Customer Complaint and Complaint Management has been renewed till 2022. The certificate is awarded for Jacky's provision of sales, installation and maintenance of printing, office support equipment, security and surveillance systems based on ISO 10002:2018. They were assessed against the requirements of ISO 10002:2018 and certified by worldwide recognized third party certification body, TUV Rheinland Middle East, in December 2019. ..

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Jacky’s secures Stratasys 3D Printer partnership

Jacky’s is pleased to announce it has secured a partnership with market-leading 3D printer manufacturer, Stratasys, to become its Certified Partner in the region. The announcement will mean some of the world’s most advanced 3D printers, additive manufacturing expertise and application knowledge will increase its footprint in the middle east. ..

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Pepper gets an update

Popular humanoid robot, Pepper, has now been given an update. The new version 2.9.4 makes human detection more robust and faster. It simplifies the movements of Pepper towards detected users. Interaction will be made more successful, with updated sound processing, voice and speech recognition engines, automatic volume adjustment, diversified speech bar models and positions on the tablet and listening behaviors. ..

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Jacky’s participates in “Believe in AI” exhibition in Al Ain

Jacky’s Business Solutions participated in the first Artificial Intelligence exhibition "Believe in AI" hosted by Al Ain University on 18 November. Jacky’s team showcased Pepper and Nao, Softbank’s humanoid robots, highlighting not just emerging technologies and capabilities but also highlighting new opportunities for its students through a series of workshops and discussions. ..

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